How to Leverage Unified Communications to Gain Competitive Advantage

The savings and ease of management associated with the convergence of voice and data networks are just two reasons why companies today are looking into ways to customize unified communications to meet their needs. By leveraging collaboration, unified client and integrated contact centers, Knowledge Center contributor Eric Linxweiler explains how your company can use these three unified communications applications to gain the best competitive advantage. - Unified communications is such a broad term that it can be a little daunting to approach. Like "networking" in the 80s or "the Internet" in the 90s, unified communications describes a trend everyone knows is important, but not everyone knows how to use to their advantage. As the technology matures, ...