Skype Access Makes It Easy To Go Boingo
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Voice over IP
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| Welcome to the second in   a series of articles about the issues and opportunities in the international   call termination business for VoIP players. This second article focuses on   some of the issues VoIP providers face when terminating to mobile operators   in Europe as number portability takes hold. Although there is only   one strictly compliant way to terminate a call to a mobile operator in many   countries, the current reality is that two variants exist, each with   different commercial models and pricing.  The first method is via   official interconnects – either TDM or VoIP based – with the destination   mobile operator. This type of interconnect provides full, PSTN quality   termination with full feature availability, including correct delivery of the   "calling line identity" and support from roaming calls. The drawback,   however, is that in many countries, the terminating provider must pay an   officially regulated interconnection fee. The second, unofficial   method VoIP providers use to terminate calls to mobile operators is via SIM   card-based, VoIP gateways. These gateways originate calls into the mobile   network using a wireless connection, with special low rates offered for calls   made to customers on the same network. As such, each channel in the VoIP   gateway acts as an individual mobile phone making calls to other mobile   phones on the network. Termination costs are lower, albeit with reduced   feature functionality such as an incorrect or missing display of the caller's   number. Many thriving businesses provide call termination based on this   method, and they all bill the calling carrier based on a defined set of codes   that "belong" to the destination mobile operator. One could argue that   whenever there is an ongoing difference between the cost of using service   normally available in the country – for example, retail SIM cards – and an   official interconnect rate, service providers make use of the difference; in   many countries this has reached the point where there are two parallel   services. The Impact of Number   Portability Number portability is a   growing reality in many parts of the world, with porting rates ranging from a   small percentage in some markets, to almost 50 percent in countries with   flexible porting and contract rules. When mobile subscribers port their   numbers from one network to another, the original mobile network treats that   call as "out of network" and either rejects the call, or connects it at a   much higher rate – obviously an untenable answer for the SIM card operator in   a highly competitive business. So how does portability   add to the complexity? Carriers charge each other based on a defined set of   network codes, and ported numbers are exceptions to those codes, which are   normally invisible to the carriers involved. So, a carrier buying Vodafone   termination, for example, sends all calls matching the Vodafone network codes   to the SIM card operator. That operator cannot connect the calls to numbers   ported away from Vodafone, and either rejects the call because it is not   "on-net" or it simply fails – resulting in lower quality and dissatisfied   subscribers. An Intelligent Routing   Solution One viable solution to   this quandary is to route calls based on the knowledge of which mobile   carrier "owns" the number at the time of the call. Most SIM card operators   can actually carry a call to a number that has been ported into their   network, even though the code range doesn't match up as expected. This means   a Vodafone supplier can terminate calls at the Vodafone rate to numbers   ported in from Orange, for example. The trick is to be able to segregate the   ported calls, and route them to the correct operator rather than to simply   rely on the original code set. With this type of routing   intelligence, and a simple commercial agreement with the carrier, a provider   can answer more calls, improve the customer experience and increase revenue   at one stroke. With average rates of portability, a provider can increase its   call-connect rate by over 20 percent, a very significant improvement in   customer satisfaction and revenue. In addition, the performance is much more   predictable over time, which helps with the commercial and operational   management of these VoIP interconnects. If you are interested in   learning more about the issues of portability,   www.globalnumberportability.org provides further information on the impact on   international wholesale traffic. IP Steve Heap is chief   technology officer for Arbinet. He can be reached at sheap@arbinet.com | 
| Skype   access from mobile client was supported by every other mobile VoIP startup   than skype. So finally today skype announced release of a lighter version of Skype,   a thin client that can be downloaded on Adroid-powered devices. In addition,   it can downloaded to more than 100 java enabled handset. Now this one makes   more sense. Compared to android phones, there are tones of java enabled   phones in the market. | 
| All of us who spend most   of their time in front of a computer know very well how much multi-tasking matters.   The ability to perform an activity while keeping the doors open to other   "notifications" coming from other apps is a must-have for everyone. I'm reading blogs on my   web browser and I can receive IMs on my Adium client, I'm working on a document and I can get an   instant notification by my   email application informing me that a new message just   arrived. For us highly connected and fully involved into business activities   everyday it's pretty clear that acting immediately   makes the difference more and more. All that said, the   ability to bring the experience above while on the go is a must-have for me   and it's definitely critical.  What devices let you make this happen? My   personal experience leads me to this answer: Blackberry Bold (or equivalent BB). In addition,   but I never tried it, I read that the Google Phone G1 by T-Mobile offers full multitasking   as well. What device DOESN'T offer   you this experience? Apple   iPhone. Again, while the iPhone is a fantastic device which   offers a stunning   user experience, it fails when it comes to using it within a   business context since it is not possible to run multiple applications at a   time. I already expressed my opinion a few weeks ago and I   repeat it here: in order for business users to get an always-on multitasking experience   on a mobile device, the   iPhone is the device to avoid. An example for all: the   excellent service Truphone has just released   the ability to connect to your Skype friends from your iPhone and iPod Touch   running the Truphone app. Phoneboy points   out that a recent chat with Truphone's CEO confirmed that "…at this   point, the app still has   to be in the foreground in order to receive calls or receive IM messages".   This behavior is definitely not   acceptable for a communication software, despite it's not   Truphone's fault. But iPhone customers must deal with it. What do you think? How   far is the iPhone to become a business portable device? Is multitasking critical for your   daily job while on the go? | 
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 Yesterday I had a good   chat on the phone with Stuart Henshall who asked me to use Skype. Honestly, I don't usually use Skype   for calling but rather for instant messaging. That being said, I found out   that my headphones had a problem so while I was trying to look into it I paid   attention to the software client more than usual, noticing something I   usually don't: 14.300.000   online users. On October 2007 Skype crossed   10M online users for the first time and just a little bit more than one   year later they added   over 4M new online users. Another thing I noticed is that   unlike Facebook, where I   have roughly twice the number of contacts, on Skype the number of average online friends   was  almost three times more. All that above together   with the new features introduced   with Skype 2.8 for Mac made me wonder: can Skype ever become the next big thing in the field of   "social networking" rather than "only" the most popular VoIP   service ever? Let's try to analyze how far Skype is from this "big picture". User Base  Users are not certainly a   problem for Skype. With   over 200M users (not active, but downloads), it's not far   from the huge 150M active   users of Facebook. What Facebook is missing at this time is a powerful desktop client.   Despite the world of consumer services is moving to the "cloud", having an   always on client on your PC has many benefits, such as being always available   and experiencing a realtime interaction with your friends. Status The new Skype provides   the ability to share   your "mood" with your contacts, this becoming a sort of   "feed" inside a new chat window or just a new "events" window. It's far from   what Facebook provides, but not that far away. Think of the ability to reply   to moods and the FB behavior is easily reproduced.  Twitter integration is there   already, too. Sharing With this version of   Skype you can now collaborate more closely with your contacts thanks to the screen sharing capability.   The ability to share photos and other stuff is not far away as well.   Moreover, they should add the ability to let everyone view the contact list   of their friends as well as their "activity". Profile The profile of your   friends you find on your Skype client is far from being a Facebook-like   profile. First of all, it should be moved to the cloud. Moreover, it should   be improved with all the relevant information in order to make it complete. That's not   certainly something difficult to get done and definitely a must have. Applications Again, third party developers   can deal with that. Developers found out that an application/service integrated   into Facebook can lead to completely different results rather than keeping it   "isolated". Skype Apps can be sort of plugins that users can use to interact   with their contact list. What about a "Send a Coffee" or "Buy this Contact"   option? Messaging While IM is ready, a   "Skype Mail" would be the new Inbox. "Send Message" could be a new available   option and as soon as a new message arrives, a new notification (maybe with a   color different from the red used for other notifications) is shown. The Wall  What about a blackboard shared   with your contacts? Everyone can write and post something that others can   see. Messages, Photos, videos and so on. Easy right? At your fingertip and   always available from you desktop client. This is nothing but a   simple exercise to analyze whether    Skype has (or could easily have) the capabilities to become a widely   used social network. The bug here is in the nature of Skype   itself. As a peer to peer software, the concept of "in the cloud" is a little   bit too far from Skype's philosophy. Skype is essentially a multi-channel   communication tool which works very well and that became a de-facto   standard in the VoIP space, not certainly designed to act as a social   network. Is the future of Skype in   the social   networking space? Can all above be something which could help   eBay to finally leverage this very   powerful service, integrating an Adv engine too? I just noticed that others   suggested this as a potential future development for Skype, too. What do you think? | 
| Thanks to the reader Sameer for   alerting me & you all readers about this service. Friends, Reliance iCall   is offering all its users Free calls to many destinations till 15th Jan. You   can make free calls to USA,France,   Canada,Australia,UK , Singapore,Germany , Sweden, Japan, China and   many more countries excluding India. Mr. Satish also mentioned about calling   African countries. I have not yet tried the   service, but from ratings i came to know that the service is nice. Users had   experienced good voice quality and call lasted for more than 7-8 min (after   they disconnected it). I tried to search on   their website (about the destinations) we can call, but below info was there.   So, I guess you will know more (free destinations) after you try it. 
 What after 15th Jan..?   Well, Reliance has a big name in telecoms industry, and their service is also   good. You can try now, and if you liked the service then you can remain   connected with Reliance iCall. (Call rates are also not very high). Some other features of   Reliance iCall are -: PC to Phone   calls. (Phone to Phone not at this time). So, to make some free   calls till 15th Jan, just visit Reliance iCall, register with them, download   the softphone   and start calling. Overall, a very nice   offer and a great calling service (Reliance iCall) Try out the service &   tell your experience with the service through comments. Have a nice Calling with   Reliance iCall. | 
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| When a friend starts a   post with a "you will think I'm nuts …" I know he's a real buddy of mine.   Luca asks today How   Can Skype Become The Next Facebook? I'd have to say no way! My reasons   are supported by some of the reasons he provides in his post and some of my   own beliefs. What's really provoked   his train of thought is Skype's botched "status" update. I say botched as on   432 people I'm seeing just a handful of status updates a day (Yeah.. windows   doesn't have it yet etc…). There's no question that status updates can create   conversations (as I saw when I installed the beta along with a group of   others). My Twitter Status updates also include automated updates eg   bookmarks, blog posts, Calls etc. So for Skype to make them really useful   they must open up so you can feed other services or data into their system.   Saying update Twitter from Skype isn't useful if the "mega aggregator of all   the status updates you are following is Twitter".  Skype should have   incorporated Twitter. Which could be interesting in itself. The best way to   grow sometimes is to infect others. While Phweet has not yet infected the   twitter apps… Skype could easily infect Twitter. It could also create a   simple Twitter app. So could GoogleTalk. So why should I point out the   obvious? Let's turn to the Skype   profile. As Luca points out it is no Facebook profile. In many ways it is a   good simple profile. It's one up from a number based callerID providing a   picture and name and then it reveals (if you put it in) all the other   information you need to connect when the other person is not on Skype. The   big issue for me is one profile or identity doesn't work in all places at all   times. Just like we may resist taking work calls at home or dating calls at   work one identity will not suit all conversations. Rather than embrace the Skype   profile… Skype should be embracing other profiles. Thus   providing choice over CallerID.  Note this is a design feature of   Phweet. It is profile agnostic. Now two points in a row   that may sound like heresy! Open   up your communications platform. Actually this is an appeal to insert your   communications platform into the flow of others. Although I'm   not sure that Skype's Identity layer will allow this or make it easy. (I   think impossible). Luca also wants   SkypeMail. He doesn't need it if they infect Twitter as Twitter could provide   the mail infrastructure. Although I'd still create a SkypeMail. In fact I'd   think Skype could do it using Google! (oops!). Point here is we want talk,   text and post! post is the asynchronous approach. Still one of the main   reasons Skype cannot become a social network is it's intrusive nature.   There's a reason not many talk on Facebook or the conversations take place   "out of network".  In fact I believe many of these networks are going   the wrong way about communication. If   communications are leaving the network anyways then make it easier not harder   to make your directory a part of the conversation. If the conversation escalates on   Skype or Phweet or another conferencing solution, these directory services   are much better off if they remain accessible and continue to manage elements   of the data exchange. For example sharing pictures is   probably more valuable into Facebook while talking with a friend than sharing   them one to one. Yet Skype could easily create a Facebook app. Or a MySpace   app for a minuscule outlay. Skype is   intrusive because any friend can "Ring"; as the caller and not the receiver   is in charge.   The result is the majority of users only accept calls from approved buddies   and that creates a real hurdle for making new connections. It's further   thwarted by the need to get permission before you can chat in many cases. I'd   note that the traditional phone system and Twitter don't work like this.   (Although on Twitter you have to change your settings to "all @replies").   Many people don't like Skype because it is intrusive and they have little   control over interruptions. Skype's second   problem for future communications is it is not sharable. It doesn't generate   URL's.   There's no way seemingly that you can join my call or I can broadcast what I   am talking about. Similarly records of calls are no better than the traditional   telephone system. In other words others can't ask to join if they don't know   the call is in progress. (Again an option that Phweet creates). Then if Skype   considers my strategy for plugging in to major social networks their plug-in   architecture solves the problem. Overall I'm not saying   Skype can't strengthen their strategy or involvement in the social networking   space. I've proven above they have opportunities. Equally, I believe they   have failed to leverage eBay related opportunities. It does require them to   become a different type of player. Skype's no longer really infectious. It's   just a tool. Yet escalating to voice and video remains really valuable. More   importantly being in the "status" stream and integrating with it will be   central to communications. Skype like Facebook is   making a play for the Status update. The real question is will Twitter be   able to hold on to it… lose it etc. If you ask me…  Big companies should   start using Twitter Status.  Afterall it is open and what's the risk if   you need a status strategy anyways. Twitter also needs to enable this by   providing a proper authentication process. Until then "security" gets in the   way. | 
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 Boingo Mobile service provides unlimited Wi-Fi access   in tens of thousands of hotspots around the world — allowing people the   ability to listen to streamed music, watch live video, use VoIP, browse   online, and upload and download files. Boingo Mobile service is accessible   from various mobile devices that have been Wi-Fi enabled by the manufacturer   or by the mobile/cellular service provider.  | 
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 By bringing the world's leading Internet   communications software to mobile phones, Skype users can save money on calls   to landlines and mobiles abroad, and stay connected with friends and family   over Skype while on the go. The lite version of Skype works wherever your   mobile phone works, without requiring a WiFi connection. The lite version of   Skype uses local air time and a mobile internet connection in order to sign   in to Skype, update your contact list, update presence and send/receive calls   or messages, so you must have both a calling plan and a data plan on your   mobile phone to use it.  | 
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