MyGlobalTalk Submitted to Apple for Inclusion to its iPhone App Store
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Voice over IP
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Every day, ooVoo connects millions of family members, co-workers, friends and online communities through remarkably clear and highly superior video quality. Now, video calls are even more accessible with ooVoo's new "Web Video Call" and "Video Chat Room" features. The added functionality makes it possible to create customized video rooms and connect worldwide, with up to six participants. Each chat room can be built, tailored and recorded to suit a variety of needs that include book clubs, political discussion groups, company brainstorms, media rooms to conduct interviews, homework support groups, sports clubs, family "reunions" and even bridal parties. Tens of millions of video conversations after its launch in 2007, ooVoo has doubled its video resolution, enable Mac to PC video calling and continues to develop new ways for users to expand their ooVoo network and use technology to enhance human communication and connection, not replace it.
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| ICC Worldwide has implemented a major upgrade to its VoIP call traffic handling capabilities. The firm now has three European VoIP Point Of Presence sites located in Milan, Amsterdam, and London. At the Milan site, ICC has recently installed its own DIGITALK Intelligent Switch and Data Server. This action dramatically expands the firm's call handling capacity and overall network reliability. The centrally managed system also enables highly effective network utilization, ensuring the preferential use of capacity to route traffic in a way that is most cost effective for international calling destinations. This allows ICC to efficiently pass savings on to customers, thus ensuring the firm is able to provide the best possible value to its VoIP services subscribers. |
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Additional questions to ensure satisfaction with your 911 provider include:
By taking proactive steps to become familiar with Next Generation 911 and using that intelligence to select a competent Next Generation 911 provider, service providers, PSAPs, and enterprises can have the cost-saving benefits of NG 911, the peace of mind associated with being prepared, and the easy conscience of knowing that they are active participants in promoting the safety of the general public. |
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Out at ITEXPO last month in Los Angeles, industry analyst Jon Arnold asked me (Dan York) to participate in a series of video interviews he was recording for his IPConvergence.TV site. In the interview, which is now available for viewing, we talked about "voice-enabling" business processes, web services, "cloud computing", the challenges to service providers and customers and much, much more. Jon also asked me to talk a bit about what I see ahead of us in the next few years. It was a fun interview to do and I appreciated the opportunity. NOTE: There is no way to currently embed the video, so you'll need to watch it over on TMC's site. I'll also note that on my Mac I couldn't watch the video in Firefox but instead had to use Safari. Now this may be due to some local configuration issue on my system, but I thought I'd mention it. |
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Lee Dryburgh, the organizer of the eComm Emerging Communications conference, is hosting a private dinner in conjunction with Thomas Howe at the San Francisco Airport Marriott (Burlingame). There are currently some 50+ folks attending and some seats left and if you are tracking or pushing things forwards in the communications space you may like to try and reserve a seat (75.00 USD) by emailing Lee. I'll be there, naturally, along with Thomas Howe, Eric Burger, Ken Camp, Sheryl Breuker and many others who are involved in the space. If you do want to join us, please email Lee very soon. |
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This may perhaps be changing... and as per usual the Skype Journal has the best writeup with Jim Courtney's piece on Skype's restructuring and hiring of a CTO and Chief Strategy Officer as well as a head of HR. I look forward to seeing what this new team will do to help Skype's direction. I agree with Jim, too, that one other major appointment would be good:
Skype's messaging and communication has seemed disjointed over the past while... it would be good to see that addressed as well. Welcome to all the new folks joining Skype and I look forward to seeing what they'll do! |
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The answer came earlier this month when Virgo announced the launch of www.von.com as a portal for VoIP news and also announced a new VON Conference and Expo for September 2009 in Miami. The rebirth is intriguing on a couple of levels. First, with Pulvermedia, "VON" was the conference/tradeshow and magazine brand, but the web portal was Pulvermedia.com. Now, it's all "von.com". The portal, newsletters, tradeshow and everything else. The tag line is also no longer "Voice On the Net" (or later "Voice/Video On the Net") but rather "The Voice of Network Convergence". As Jon Arnold notes, Virgo has ditched Jeff's distinctive purple color theme for a more traditional blue. And the show is also co-located with Virgo's "Channel Partners" show. It will be interesting to see how the show goes. As several people have written about, there was a certain "magic" around the VON shows, especially in the earlier days. As Carl Ford wrote about the original VON:
I think the challenge the old VON had was that its audience did become extremely fragmented in recent years. Was the show about voice? and cheap voice? was it about carriers? enterprise? was it about video? Or was it about social networking? I think VON tried to be all of those things and in the end that dilution of focus may have helped in its demise. Will the new VON try to focus a bit more? Or will it try to be more? In this tough economic climate and in a space already filled with shows, I commend anyone who takes up the challenge of mounting a conference / trade show event. The "new" VON is now nine months out... and it will be interesting to see what it evolves into. Right now there's not enough info up on the website to really understand what it will be... but we should see soon... P.S. Note that the VON Call for Speakers is open until January 30th |
| UPDATE: Skype 2.8 Beta for Mac OS X is now available for download. UPDATE #2: The 2.8 Beta also includes some experimental support for linking Skype mood messages to Twitter.
Continuing Skype's rather fragmented product strategy, they have rolled out some new features in this 2.8 beta release that will at least stop us Mac users from whining about Windows users always getting the good stuff first. Here's the quick list of what Skype notes is in this release:
Courtesy of Skype's PR team, I've had a chance to play with the 2.8 beta for a couple of weeks and have these thoughts below... SKYPE ACCESS Probably the largest "new" feature is "Skype Access", a service that lets you go to any of the 100,000 Boingo WiFi hotspots and - using Skype - connect to the Boingo hotspot. When you connect, you pay on a per-minute basis and the fee (roughly 20 cents per minute) is deducted from your Skype Credit. You do not have to pay the Boingo monthly fee. You do not have to pay any hourly or daily fees. Judging from the news release and pre-release info, Skype is immensely proud of this feature but I will be honest and say it does little for me. I just don't use WiFi hotspots as much while traveling (especially now that I'm paying for a wireless broadband adapter). However, I can see how this could be of value. If all you wanted to do was crack open your Mac and send some email, this gives you a great way to do that on a per-minute basis. If I were a heavy user of WiFi hotspots, I'd want to do the math to figure out if it would just be cheaper to buy a monthly Boingo access. Regardless, it's an interesting move for Skype to get into the business of connecting you to Internet access. SCREEN SHARING The coolest feature of the 2.8 beta is a "screensharing" feature where you can share either your entire screen or just a portion of your screen with the Skype user on the other end. Now, this works with all other versions of Skype because it replaces your video stream with the screen sharing. So a Mac Skype user can share their screen with Windows and Linux users.... which is pretty cool. It's hard to show in a blog post, but if you watch my screencast about the 2.8 beta, you can see it in action: You can share either your entire desktop or just a section of your screen. You can also resize the section you are sharing while you are in the middle of sharing. When you stop sharing, you just flip back to showing your video. CHAT PRIORITIZATION By far the most useful feature I've found in the 2.8 beta is the ability to set the "priority" of a chat session - and then sort your chat sessions by priority in the Mac's "drawer" way of displaying chat sessions. I can just control-click a chat (either a private or public chat) and then go down to the "Set Priority" menu choice: You can then sort the chats based on their priority using the drop-down menu at the top of the "drawer": You can also sort based on title or date. Personally I've found the Sort by Priority to be very useful when you have, as I do, a zillion chats open at any one time. (And yes, I report to RJ, our CTO, so his chat gets the highest priority! ;-) ) MOOD MESSAGE CHAT - AND FOLLOWING (like Twitter) Perhaps the most intriguing aspect of the 2.8 beta is the new "Mood Messages" pseudo-chat that you can enable in the Advanced part of the Skype Preferences: Once you enable the "Mood Message Chat", you get a new chat window that opens up that shows you the mood messages of all of your contacts: It also very nicely lets you set your mood message simply by typing in the window as you would to any other chat window. This is quite nice for someone like me who almost never changes my mood message in the regular window. This actually makes Skype mood messages useful to me. However, because of that other option that says "Show iTunes song in my mood message", you rapidly wind up seeing that a whole lot of people have that option checked and your Mood Message Chat rapidly fills with updates of music people listen to. What if you don't want to see their updates? Well, Skype has made it so that you can "follow" updates from your contacts through a simple menu choice: The down side here is that if you enable the Mood Message Chat, you are following all your contacts by default and have to go through and "unfollow" (i.e. uncheck the menu choice) people you don't want to follow. It would be great if Skype had a "follow by default" or a "stop following all contacts" choice... something along those lines to let you control who you are following. The intriguing aspect here is that this enables you to turn Skype mood messages into the kind of status updates that you typically have in Twitter, Facebook, or any of the other zillion services offering status updates. The great thing here is that it is simply another Skype chat window like all your other chats. (Of course, you can get a Skype chat for Twitter using "twitter4skype", but this is now with Skype mood messages.) I think, though, for it to reach any kind of real usage, you need more people to enable this feature (it is off by default) and actually start using it - and for that it also needs to be on more platforms. [As a tease, I'll mention that there is a way to integrate this mood message chat with Twitter, so anything I type there also shows up in my Twitter stream... but I'll write about that in a separate blog post as it's not directly tied to the 2.8 beta release. Soon...] QUICK ADD Another nice feature is the ability to quickly add someone to a chat through a button at the top of the chat window. You click on the window and start typing in a contact's name: Before you could always drag-and-drop a contact from your main Skype window into a chat, but now you can use this quick add button. It is particularly useful if you have a large number of Skype contacts. NOTES ON CONTACTS Another useful feature is the ability to add private notes to each of your Contacts. So you could store information about how you know the person... their interests... basically anything you want as it is a free-form text field: What's not yet clear to me is where these notes are stored. Are they accessible through multiple Skype clients if you were logged in on multiple machines? Or are they tied to the machine where you create the Notes? I'm guessing that they are stored with the local client like chat histories are.... but I'd need to have multiple installations of the 2.8 beta to really know this. OTHER FEATURES Skype also added a few other features:
There are undoubtedly other features that we'll find as we work with it more. CONCLUSION So with this 2.8 Beta for Mac OS X, Skype provides some interesting new capabilities. I can see the screen sharing being quite useful to show people what's on my screen. The chat prioritization is great for heavy chat users like me. The possibilities of actually making the Mood Messages useful intrigue me. Frequent WiFi hotspot users may find the Skype Access feature useful and economical. All in all, it's a great evolution of the Skype client for Mac OS X. I do wish, though, as I've discussed before, that Skype's product strategy weren't so fragmented. Sure, as a Mac user, it's fun for a few minutes to have some features that Windows users don't have... but that fun rapidly fades when I can share my desktop with a Windows user but they can't share their's. And they almost never use the Mood Messages because it's not convenient to do so. Perhaps most annoyingly, I am currently in a position where I am helping some Windows users get started with Skype and so I'm trying to help them with their Skype client... when mine is markedly different. It's a frustrating experience. I do hope Skype's new management can help converge the product streams so that the user experience (and technical support experience) is closer between platforms (while, yes, acknowledging that platforms have UI/behavior differences). We'll see. In the meantime, I'm going to enjoy using this new beta on my Mac and seeing what else might be inside the release. Again, Skype indicates that the 2.8 beta will be available tomorrow, January 6, 2009, for download for Mac OS X users. I'll look forward to reading what you all think... |
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Skype's news release is also out as well as a longer Skype blog post explaining the features (and which talks more about Skype Access, something I was unable to really try or demo). It also looks to be worth reading through the full release notes for this version as there is a LONG list of improvements, changes and bug fixes. But you don't have to take my word for it anymore, you can download the 2.8 Beta for Mac OS X now. |
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Skype today announced the release of a lite version of Skype™, a 'thin' client for Skype that can be downloaded on Android-powered devices, as well as more than 100 other Java-enabled mobile phones. With more details here about the models and where to get it:
The news release has more details about costs, etc. Definitely a great move on Skype's part.... now they just need that iPhone client! ;-) P.S. And yes, I know (and applaud) that TruPhone came out with an iPhone client that includes Skype support... but it's still not the full range of Skype functionality that I'd like to see. |
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P.S. And if you are interested in that topic, you really should consider attending eComm March 3-5... |
| There is a fundamental problem with the "VoIP is dead" debate continuing to rage across the VoIP/communications part of the blogosphere (see Alec Saunders part 1 and part 2, Jon Arnold, Andy Abramson, Ken Camp, Jeff Pulver part 1 and part 2, Om Malik, Shidan Gouran, Ted Wallingford, Dameon Welch-Abernathy (PhoneBoy), Rich Tehrani and a zillion others...) Aswath Rao and Luca Filigheddu came closest to the mark in their posts. The fundamental problem with this entire debate is simply this:
As I discussed in an Emerging Tech Talk video podcast I put up this morning, there are a range of definitions you could give to "VoIP", including, but not limited to, the following:
Each and every one of these is referred to as "VoIP" by some segment of our industry. (And there's even more... I did have someone once reply to me that "VoIP" was the pre-paid calling cards that you can buy in convenience stores, etc. (And in truth, they usually do get their cheap rates by using VoIP for transport somewhere in there.)) The point is that we need to be a bit more precise in what we call "VoIP" before we can argue about whether it is alive or not. From my point-of-view, the life and death of these different definitions of "VoIP" varies:
So how do you define VoIP? If you think of "VoIP" as my #2, the "cheap telephony consumer services", then sure, if you don't consider the cable companies then than sector isn't doing too well. If you define VoIP as one of the other definitions here, well, then in my view it is very much alive. What do you think? How do you define "VoIP"? P.S. If you'd like to join a number of us to discuss this topic, Sheryl Breuker and Ken Camp are hosting a conference call tonight at 9pm US Eastern / 6pm US Pacific. Join us... it should be fun. :-) |
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Date: January 14, 2009 Abstract: This session will give you an overview of the enhancements and new capabilities provided with VoiceObjects 7.4. Learn about 2-way SMS and Instant Messaging, security and user management enhancements, object extensions, and a lot more. Join us to stay up-to-date with the newest release of the VoiceObjects platform. |
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The Squawk Box calls have been a great amount of fun over the past year or two. We've learned a lot together and shared some great discussions. I enjoyed guest-hosting and wrote here on this site about a number of the calls. I'm glad Alec is bringing them back in at least a limited form. The conference call today (and most Squawk Box days) is at 11am US Eastern time and is open to anyone who wants to participate. They are made available later as a podcast from Alec's blog at www.saunderslog.com. Being a "Mac"-guy these days, I don't expect to have a whole lot to add to the Windows 7 conversation, but I'll be interested to hear the experiences of those like Alec who are already playing with Windows 7. Next Tuesday, I do expect to be on the call with Lee... |
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News out of the Sundance Film Festival is this:
And at the end we learn what the technology was:
Pretty cool to see... P.S. And yes, there are probably many other examples of this out there, but this is the first one that I've personally learned of. |
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I'll be arriving Monday afternoon and then on Tuesday, February 3rd, I'll be donning my VOIPSA VoIP Security hat to participate in a SIP Trunking Workshop sponsored by Ingate Systems on "SIP Trunking And Security". These workshops are always fun to do and as they are free to anyone attending ITEXPO (even just with an exhibit pass), they are usually well-attended. I'll be bringing my recording gear, too, and the talk will eventually go out in my Blue Box Podcast feed so you will be able to hear it later. Speaking of recording... I'll have my video gear, too, and so if you have some new product or service in the "emerging communications" space that you think I might be interested in recording for my "Emerging Tech Talk" video podcast... well... pitch me. :-) I know I'll be recording a number of videos down there and I would certainly consider doing some more. Wednesday evening I'll be driving back to Orlando and in Voxeo's office on Thursday and Friday so if you're in the Orlando area, please feel free to let me know as well. |
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Why SIP to SIP VoIP? SIPtoSIP lists applications and content that require SIP (Session Initiation Protocol) enabled devices on both ends of the connection. Realizing the promise of VoIP requires expanding real-time communication options beyond the functions already available with traditional telephones or cell phones. The ability of SIP based VoIP to support HDVoice, video, and click-to-connect requires SIP devices on both ends of the connection. Send suggestions for corrections and additional listings to Daniel Berninger at dan at danielberninger.com. The directory is very obviously new and only has a few entries on the various pages: As is noted, Daniel Berninger is looking for people to email him suggestions. I do applaud the FWD folks for looking at another way to promote the further building of SIP interconnections and so I wish them well with this directory. I'd note, though, that the VoIP-Info.org wiki does already contain a great amount of this information. For instance, the site has a very lengthy page on VoIP phones. Now, granted, the phones listed there are for "IP" in general and not just SIP. Some use H.323, IAX or other protocols. There is perhaps a role for someone to curate a list like this into just SIP-specific information, but whether that needs to be a separate site or perhaps another page within a wiki like the VoIP-Info.org one is a question to consider. Regardless, the FWD folks have now made this siptosip.net site available and it will be interesting to see how it evolves. |
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EnGenius, just introduced their most powerful Wireless Access Point/Client Bridge for the business network environment. The ECB3500 is a high-powered 802.11 Super G long range WiFi device that was designed to offer consistently robust communication over wide areas and long distances, while also being highly adaptable and easy to use. "Businesses are becoming increasingly dependent on wireless communication. However, employees don't always sit in the same office or even the same building anymore. The ECB3500 was designed to offer the wireless coverage needed to productively reach all employees," remarks Roger Chien, Product Manager. "We've engineered the ECB3500 to ensure superior long range WiFi coverage to all the leading brands in its class," added Chien. The key features of the new, powerful ECB3500 are:
In addition, EnGenius solved one of the biggest problems when installing a new wireless networking product: proximity to outlets. The ECB3500 supports 802.3af PoE (Power-over-Ethernet) which allows power and data to be accessed over a single cable. This feature helps to speed up deployment time and reduces network down time. For addition information about the ECB3500 or other EnGenius products, please visit www.engeniustech.com. Source: PR Web |
| Nortel is saying good-bye to its mobile WiMAX business and jumping head-first on the LTE train. The company is working with Alvarion to transition its joint mobile WiMAX customers to Alvarion. Nortel is not exiting the fixed WiMAX space. Their agreement also covered Nortel's resale of the Alvarion platform for WiMAX access points, and Alvarion will not be able to recognize about $2.4 million of revenues in the fourth quarter due to Nortel's exit. That will bring Alvarion's earnings per share down by about 4 cents for the quarter.
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But the system is designed to make the most of low-speed Internet connections and tighter budgets of smaller businesses, Polycom says. Integrated lost-packet recovery technology can maintain conference quality with as much as 10% packet loss, making it suitable for connections over the Internet. With a 256Kbps connection, the system can support 20 frames per second video; at 384Kbps it supports 30 fps video.
Source: CIO India |