How to Ensure a Successful VOIP System Implementation

Some enterprise VOIP systems are all but unusable from the time they are implemented because nobody took the time to properly profile the existing network. Before implementing a VOIP system, a thorough application impact study should be completed. Knowledge Center contributor Tim McCreery offers five critical steps enterprises should take to ensure a successful VOIP system implementation. - Traditional telephone services have typically gained a reputation of providing excellent voice quality and superior reliability. Consequently, users take for granted that their phone systems will provide high quality with virtually no downtime. Yet many voice over IP (VOIP) installations fail...