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Vyke Launches Mobile VoIP for Blackberry RIM Devices

Vyke has released a beta version of its Mobile VoIP software and service for Blackberry devices using RIM software, which is available through Vyke's enterprise sales channels. With the addition of this Blackberry software, Vyke now offers its Mobile VoIP solution on the three most used mobile operating systems in the enterprise market namely Symbian, Windows Mobile and RIM. However, Vyke's Blackberry solution is unique as it uses a variation of VoIP which enables users to make VoIP calls over the Vyke network at any time their phone has GSM coverage, not only when the phone is in range of Wi-Fi or 3G mobile data coverage. The software supports most Blackberry devices dating back as far as 2003.

 

8x8 Joins Intel Business Exchange Certified Solutions

8x8's Virtual Office Business Phone Service is now part of the Certified Solutions Showcase on the Intel Business Exchange, an online storefront and business solutions Web portal designed to help small and medium-sized businesses speed the identification, selection and implementation of the technology they need to run their businesses. The Intel Business Exchange brings together offerings such as bundled software and hardware, stand-alone business applications and services. Certification of the Virtual Office Hosted PBX phone service through the Intel Certified Solutions Program enables customers to be confident that the service has been rigorously tested and found to meet strict security standards. Visitors to the Intel Business Exchange can research products and services, request quotes, connect with solution providers, read blog posts and see product ratings to get real-world input on a wide variety of small business technology solutions. Product categories currently featured on Intel Business Exchange include storage, security, communication, business applications and on-demand business applications. 8x8's Virtual Office hosted PBX phone service is an all inclusive Internet-based telecommunications solution which combines unlimited local and long distance calling with advanced PBX features. Normally priced at $49.99 per extension/month Virtual Office is now available to companies who subscribe by December 31, 2008 for a monthly fee of $24.99/extension or a one-time annual fee of $250/extension for the first year of service.

 

Jaxtr Introduces FreeConnect Unlimited Free Calling to Mobile Phones Worldwid

Jaxtr launches FreeConnect, a new service that provides free, unlimited member-to-member calling worldwide. With FreeConnect, jaxtr members will not incur long-distance charges on international calls, or be required to use Jaxtr credits - called "Jax" - to talk to one another using any landline or mobile phone. FreeConnect is easy-to-use. Jaxtr members simply enter the number of the Jaxtr member they wish to call. Jaxtr will then give them a local number to reach that person. Once they initiate the call, Jaxtr notifies the person they are calling, and will give that person a local number to call, too - allowing the parties to connect directly. They can then talk for as long as they like, free of any charge from Jaxtr. These assigned local phone numbers can also be used again by the same parties on an ongoing basis. Anyone can join Jaxtr and sign-up for a free basic membership. New members also receive a trial premium membership when they first join the service, which does not require a contract if continued. FreeConnect is available to any registered Jaxtr user, and does not require a premium membership or any other payment relationship.

 

Nimbuzz Signs Distribution Deal with Spice Mobiles

Nimbuzz has agreed to a major distribution deal with Spice Mobiles, leader in innovative handsets in India. New Spice Mobile handsets will have the Nimbuzz application pre-installed for users to chat, message and send files on the go; and Spice Mobiles becomes a major distribution partner to join Nimbuzz's global Manufacturer Affiliate Program. From December most of the new Java and Windows Mobile handsets will be rolled out to the Indian market via Spice Mobiles' approximately 25,000 retail outlets with the full Nimbuzz communication portfolio installed. The addition of Nimbuzz will be announced to Spice Mobile customers by a multi-territory marketing campaign including Nimbuzz logos, links and service description on the Spice Mobiles website, POS promotions, and links to Nimbuzz on its WAP Portal. The Spice Mobiles deal is a global contract. In addition to India, pre-installed Spice Mobiles devices will be sold in other APAC territories. Customers will be able to communicate with the growing community of Nimbuzz subscribers in over 200 countries, using Nimbuzz for features such as social networking, instant messaging, location and file sharing. Gartner expects India's mobile user base of around 300 million to reach 737 million by 2012. Price Waterhouse Coopers reports the Indian mobile VAS market will reach $2 billion by the end of 2008 and expect it to account for 18% of operator revenue by 2010.

 

Digium Sees Sharp Rise in Asterisk Downloads in 2008

Digium announces that its Asterisk open source telephony software was downloaded 1.5 million times in 2008, more than any other year in company history and an impressive 50 percent higher than last year. The announcement caps a year of milestones and accolades for Digium and marks a promising start to 2009, when Digium celebrates the 10th anniversary of Asterisk, the open source software that has changed the telecommunications world. Digium's strong 2008 year highlights the attractiveness of less expensive, easily customizable open source software in the current recession. Asterisk is the world's dominant open source telephony software. As the economic crisis worsened, Asterisk downloads rose by 32 percent from September through December, compared to a year ago. Digium's top 2008 accomplishments include the launch of the beta version of Skype for Asterisk, which enables customers to make, receive and transfer Skype calls from within their Asterisk phone systems. Digium also completed the integration of Switchvox, provider of the world's foremost open source-based IP PBX, which Digium acquired in 2007. After successfully integrating Switchvox's channel partners, the Digium Authorized Reseller Program now includes nearly 400 resellers. Additional accomplishments of 2008 include: Digium's Switchvox AA300 – The award-winning AA300 appliance is a flexible, easy-to-use IP PBX that gives companies with up to 150 users a turnkey business telephone solution based on Asterisk software. Its release completed the initial planned build-out of the Switchvox appliance family, along with the AA60 appliance and the AA350 appliance. After reviewing the Switchvox AA300, Matthew Nickasch, a blogger from Network World, wrote, "In my opinion, if there's an appliance or SMB IP-PBX to beat, this is the one." Digium Exceptional Satisfaction Program – A bold new guarantee program ensuring the quality of Digium's hardware and software products and underscoring the reliability of open source technology. The Digium Exceptional Satisfaction Program is the most comprehensive product guarantee program in open source telephony today. Four Millionth Port – Digium announced delivery of the four millionth port for connecting telephony systems based on Asterisk to communication networks. The number demonstrates the rapid rise in popularity of Asterisk for managing voice communications and integrating voice with corporate data. Sponsored Industry Events – 2008 marked the second Digium|Asterisk World, an event to advance open source IP telephony communications in business environments. Additionally, Digium hosted the fifth-annual AstriCon, the industry's largest, most informative Asterisk community event, which boasted expanded track sessions and high-caliber industry keynote speakers. The event recognized the winners of the annual Digium "Innovation Awards," which honor businesses using Asterisk in new and exciting ways. AsteriskNOW 1.5 – Digium released a new version of the award-winning AsteriskNOW software appliance that includes the popular FreePBX Web-based Asterisk management interface and simplifies the process of installing, operating and managing an Asterisk-based telephony system. Industry Awards – Digium's Switchvox appliance family continued to collect honors for product excellence, including Unified Communications' "Product of the Year" and "Best of Show" and "Best of Open Source" at TMC's INTERNET TELEPHONY Conference and EXPO West 2008. Asterisk won a "2008 Technology of the Year" award from InfoWorld and a "Product Leadership Award" from SearchNetworking.com. eWEEK named Digium Founder and CTO Mark Spencer to its "100 Most Influential People in IT" list and FierceVoIP named Spencer one of 10 "VoIP Leaders." As a company, Digium was recognized on Linux Magazine's "2008 Top 20 Companies to Watch," by VoIP-News as a "Top 20 VoIP Influencer," and by FierceVoIP as one of the "Fierce 15" VoIP companies of 2008.

 

Phone.com Taps Voxbone

Voxbone has been chosen by Phone.com to supply DID numbers abroad. Phone.com users who work in the U.S. but have clients in other countries can choose telephone numbers in those countries that when dialed will ring to their Phone.com "Virtual Office." The Virtual Office's customized auto attendant (automated receptionist) then can ask for the called person's extension number and complete the call. Such calls are local to the caller; Voxbone carries them over its managed IP network to Phone.com, which routes them to its end customer with no perceptible delay. Phone.com customers pay a flat monthly rate for each DID. The numbers can also be directed to ring home phones or cell phones, and to change routing by time-of-day rules. DIDs can be ordered for all included cities and countries through Phone.com's self-service web site, and paid for, like all of the provider's services, with a credit card. Voxbone leases international DID numbers and toll-free numbers via VoIP to organizations in North and South America, Europe and Asia/Pacific regions. Using these numbers, Voxbone customers may receive inexpensive, locally dialed phone calls from 46 countries (Argentina, Australia, Bahrain, Belgium, Brazil, Bulgaria, Canada, Croatia, Chile, Cyprus, Czech Republic, Denmark, El Salvador, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, the Netherlands, New Zealand, Norway, Pakistan, Panama, Peru, Poland, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom and United States). Voxbone services, which include DID and toll-free numbers, are deployed by mobile operators, PSTN carriers, VoIP providers, call center operators and NGN service providers worldwide. Voxbone is a recognized member of the International Telecommunication Union and part of the study group that is responsible for numbering standardization around the world.

 

VocalTec to Sell 4 of Its 11 Patents for $7 Million

VocalTec has signed an agreement for the sale of certain patents to Masinolli Fund Limited Liability Company. Pursuant to the agreement, VocalTec will sell four patents and certain patent-related rights, out of the Company's current portfolio of 11 patents, for the aggregate price of approximately $7 million. The patents to be sold consist of three US patents and one Israeli patent. Consummation of the transaction is subject to certain conditions, including approval of the Office of the Chief Scientist of the Israeli Ministry of Industry, Trade and Labor. The transaction related expenses will include mainly brokerage fees and other amounts to be determined. Upon consummation of the transaction, VocalTec will be granted a worldwide unlimited non-exclusive license to use the sold patents and patent-related rights in connection with the development and marketing of its products. IPinvestments Group is acting as VocalTec's broker in this transaction. Upon completion of the sale of the four patents, VocalTec will retain a patent portfolio comprising seven additional patents as well as several trademarks, including the "Internet Phone" trademark and Internet domain name.

 

Codima Strengthens Its Position In The European Market

Codima is expanding in the German, Austrian and Swiss markets launching local operations. The organization will operate with local staff throughout the region, offering sales, marketing and support services to new and existing reselling partners. Codima continues its strategy to operate locally in all markets with local staff contributing to the company's successful market adaptation. With offices in Philadelphia, London, Johannesburg, Stockholm, Sydney and Tokyo Codima operates in the rapidly expanding VoIP segment as well as delivering cost reducing network tools that help all types of organizations run their IT networks. Despite the current economical situation, network management tools that help organizations run their existing IT networks more efficiently, accelerate the acceptance of the cost efficient VoIP technology and at the same time improve end user satisfaction, are experiencing a boost in sales. This market opportunity is acknowledged by Codima and the innovative front runner in network management technology is strengthening its presence on the European market by establishing operations in the important German, Austrian and Swiss region. Headquartered in Munich, the organization is present throughout the DACH region with local teams on the ground. Codima's specialists in sales, marketing and support will offer full services and will implement the Codima reseller and partner network. Following the recent introduction of the Codima Website in German, the expansion is a natural step and aligns with the company motto all business is local. Codima recently launched autoMonitor, a product reaching a wide audience of small, medium and large enterprises as well as service providers and carriers. autoMonitor uses a Microsoft product, Visio, to visualize IT assets installed on any IT network and then maps, monitors and finds the weakest links in the IT network. Microsoft has endorsed the product as it directly integrates with Visio, a product delivered with the Microsoft Office packages, and autoMonitor is now available on the Microsoft Visio Toolbox website. The website will shortly launch in German.

 

Patton Opens Sales Office in Milan to Support Rising Demand

Patton has inaugurated a regional sales office in Milan, Italy. As Patton's center of operations and business development for Southern Europe, the Milan office supplies Patton's full catalog of over 1,000 data, voice, VoIP, and triple-play networking products to carriers, enterprises, VARs, and integrators throughout the region. The announcement follows recent carrier Ethernet rollouts from KPN, Tiscali, and AT&T. As operators and enterprises migrate to all-IP services such as VoIP, carrier Ethernet and digital TV, Patton's Milan office is strategically located to support evolving network infrastructures in southern Europe. Patton's catalog now includes the recently acquired OnSite S10 next-generation network transport product line that supports seamless migration to IP/Ethernet services while interfacing to existing SONET/SDH networks. Commissioned in July and operational since August, the Milan operations center provides business partners with local-language marketing, administration, technical support, and training. During 2008, Patton trained Certified SmartNode Specialists through a global training program delivered in five languages at locations including Bern, Paris, Prague, London, and Barcelona, and recently, the Milan office. Patton VoIP solutions have won Internet Telephony's Product of the Year Award for three consecutive years. In September, Patton announced a high-precision clock feature for SmartNode that solves VoIP Interop challenges for DECT, PBX, and FAX in ISDN deployments.

 

ClearOne Starts Shipments of its MAX IP Response Point Conference Phone

ClearOne has begun shipping their MAX IP Response Point conference phone for the Microsoft Response Point phone system. MAX IP Response Point is a tabletop conferencing system that brings high performance audio quality capabilities to users of Microsoft's popular small business phone system. Response Point is a small business IP phone system from Microsoft that supports both VoIP and traditional analog phone lines and includes a voice-activated user interface. The Response Point software system runs on hardware available from Aastra, D-Link, and Quanta and ClearOne's MAX IP Response Point phone is compatible with all three hardware systems. MAX IP Response Point contains ClearOne's sophisticated HDConference advanced audio processing technologies. Originally developed for professional conferencing systems, HDConference produces crystal-clear audio through technologies such as Distributed Echo Cancellation, noise cancellation, full-duplex audio, first microphone priority, adaptive modeling, and ClearEffect. By simply pressing the blue Response Point button on the phone's keypad, users are instantly connected to the voice-activated phone system. MAX IP Response Point provides expansion capabilities that are unmatched in the industry. Users can daisy-chain up to four complete phones together in order to provide better audio coverage for larger rooms and U-shaped tables. By linking multiple phones, business users benefit not only from multiple microphones at each phone, but also additional loudspeakers and keypads, providing outstanding full-room coverage and control. With all phones connected, the entire system can be operated using the dial pad of any single phone.

 

Speakeasy Launches Integrated Voice Business Trunks

Speakeasy launched its new Integrated Voice business trunks service for small businesses. Integrating voice and data on a single T1 connection, Speakeasy business trunks provide cost savings and increased bandwidth for companies with a traditional PBX. The basic business trunk service includes a T1 connection plus four business voice lines at a promotional price of $379 per month, allowing businesses to customize the service to meet their unique needs by adding additional lines, long distance, and IP features as necessary. Speakeasy business trunks utilize G.729 as the primary voice codec. This codec is used for voice compression and provides a significant reduction in bandwidth usage per call, allowing businesses greater utilization of overall bandwidth. Customers may also select the G.711 codec, depending on their needs. Additionally, Integrated Voice business trunks run on Speakeasy's private nationwide Broadband VoIP network. Businesses can easily access and manage advanced voice features such as simultaneous ring, click to call and auto attendant. In addition to the basic package, Speakeasy Integrated Voice Business Trunks can be purchased a la carte, up to 12 trunks for only $24.95 per month per trunk. This ability to add additional lines individually is an affordable way for small businesses to manage growth. For those companies needing a complete solution, Speakeasy offers the SpeakeasyONE Business Bundle, combining T1 service, 8 business trunks, long-distance minutes, toll-free number, direct inward dialing numbers and an enhanced user package for $579 per month.

 

Digium|Asterisk World 2009

TMC and Digium announce the educational program for Digium|Asterisk World, scheduled to take place February 2-4, 2009 in Miami. The event is collocated with TMC's ITEXPO East 2009. TMC and Digium also announced that although the conference content and exhibiting opportunities are more than 90 percent complete, additional opportunities remain for interested Digium partners. Digium|Asterisk World at ITEXPO is the conference that addresses "Everything Asterisk" for business users, resellers and executive decision-makers. The initial conference sessions featured in the program include: 1. Web-Aware Unified Communications with Switchvox 2. Asterisk for Enterprise 3. Enterprise Pitfalls: Lessons Learned 4. The Case for Asterisk: Call Center App Integration with .NET 5. Multi-Site Open Source Call Center Deployment: A European Case Study 6. Asterisk as a Regulatory Compliance Toolkit 7. Website Identity Management and Authentication Using Asterisk 8. VoIP Transparency: Asterisk and the Economics of Monitoring 9. The Asterisk VoIP Conversion and the Opportunity for Substantial ROI 10. Druid: Case Study for Selling UC Solutions 11. Ingredients for Successful Asterisk PBX Sales Limited booth space and sponsorship opportunities are still available for companies to showcase their offerings and provide training to Digium|Asterisk World and ITEXPO attendees. Companies exhibiting in the showcase include: Asteria Solutions; Camrivox; Freeside Internet Services; High Powered Help; Interlink Communications Systems; OpenLine Networks; Orecx; TransNexus; Voice Pulse; and Xorcom. Registration for Digium|Asterisk World and ITEXPO is now open. ITEXPO East 2009 is the world's largest and most significant communications technology event, featuring hundreds of companies exhibiting on the EXPO floor and hundreds of sessions led by the industry's most prominent thought leaders. The show helps attendees identify the issues and challenges affecting the deployment of communications technologies. It provides a comprehensive forum for evaluating the latest products and services and delivers a face-to-face networking opportunity that service providers, carriers, resellers, distributors, equipment manufacturers and IT executives from enterprise and SMB companies need to cultivate new business relationships. For more information on ITEXPO East, please visit: http://www.tmcnet.com/voip/conference/.

 

Grandstream Launches the GXV3005 IP Video Phone

Grandstream announces the GXV3005, a new addition to the popular GXV3000 IP video product line. The GXV3005 features the same design and all of the functionality as the GXV3000; however it comes with the advanced versatility of an FXO PSTN line port, which enables customers to receive both video telephony service over an IP network and their home land-line. VoIP resellers will benefit by distributing the enhanced capabilities and flexibility that the GXV3005 brings to the growing IP videophone market. The GXV3005 is based on the same high performing feature set as the popular GXV3000, including a 5.6 inch TFTP adjustable LCD screen, a VGA camera which allows nearly all viewing angles, support for real-time high-quality video (up to 30 frames per second) using H.264/H.263 video standard at bandwidths as low as 32kbps and up to 1Mbps. The additional FXO/PSTN port supports calling over and between two networks (IP and PSTN network) from a single phone and offers both a layer of security and back up for IP video phone communication by providing the option of a PSTN life line. The GXV3005 is priced at $325 and it will be available through Grandstream's worldwide distribution channels beginning mid-December 2008.

 

snom and Camrivox Offer Free VoIP Integration with Microsoft Outlook

snom and Camrivox are now offering the snom Flexor CTI software for Microsoft Outlook as a free download. snom Flexor CTI enables users of snom's 3xx series and snom 820 VoIP telephones to integrate their telephony, simply and conveniently, with Outlook. All the advantages of integration, such as click-to-dial, contact screen pop-ups and call logs, are now available to users completely free and without any time limit. Once the snom Flexor CTI software is downloaded onto a user's desktop it automatically integrates the snom telephone with Microsoft Outlook. snom Flexor CTI software requires no additional servers or external IT support making it an ideal solution for small to medium sized businesses to manage high call rates and increase productivity. snom Flexor CTI for Outlook delivers more efficient and convenient telephony by managing all call activity from within Microsoft Outlook. The integration features click-to-dial enabling phone numbers to be dialed straight from Outlook, on-screen call control, contact screen pop-ups for incoming calls, and simple call reporting. Furthermore, users are able to record notes in Outlook Journal entries during a call and have these saved against each contact record to generate a structured call log for each contact. The snom Flexor CTI software is also available to integrat e snom VoIP telephones with professional solutions for Customer Relationship Management such as Microsoft Dynamics CRM, NetSuite and Salesforce.

 

KINX Partners with XConnect to Launch National Peering Federation for IP Communications

XConnect has entered an exclusive agreement with Korea Internet Neutral Exchange to launch a Korean peering federation for IP communications. The new joint venture will provide advanced VoIP and NGN peering capabilities to Korea's IP communications providers, including mobile, fixed-line, and Web-based service providers and ITSPs. The agreement will also enable inter-federation peering with other initiatives around the globe, such as those formed through XConnect's Global Alliance and DirectRoute services. Peering will enable Korean operators to exchange calls via IP interconnection, which increases call quality and reduces unnecessary transit costs. Peering also enables these operators to securely offer services that the PSTN cannot carry, such as video and high-definition voice, across network boundaries. SIP Peering, security, identity management With all major leading Korean service providers already exchanging IP data packets through its facilities, KINX will use its partnership with XConnect to enable innovative ENUM registry and SIP interconnection services, as well as security and identity management capability, to deliver flexible and policy-based peering. The full suite of XConnect's services will be deployed. These services include a multi-lateral interconnect platform, SIP interoperability, and optimized routing via the multi-protocol XConnect directory server, available through both hosted and locally resident options. Access to other federations will be made available in several forms. International settlement-free peering will be offered through XConnect's Global Alliance. Federation member providers will also have the option to earn termination revenue from global wholesale carriers through XConnect's DirectRoute service, and to form separate, customized bilateral peering agreements with their own policies and settlement terms. The Korean national federation announcement follows XConnect's development of similar national peering federations in the Netherlands and Brazil.

 

Sky|Wi Telecom Selects Taqua for VoIP Termination

Sky|Wi Telecommunications has chosen to deploy multiple Taqua 7000 Switching Systems to provide high-quality VoIP call termination in Mexico for carriers in the United States and abroad. The cost effective and robust VoIP capabilities with the T7000 allows Sky|Wi Telecommunications to provide better rates to carrier customers while leveraging the reliability inherent with the T7000's blade-based carrier class architecture. The T7000 is based on a patented blade-based switching design in which all the functions of a switch or IP gateway are performed on a single circuit pack. The simplicity of the architecture enables the industry's lowest deployment and operational costs for many wireline and wireless switching applications. The system supports a variety of protocols including SS7, SIP, MGCP, GR-303, CAS, NCS, PRI, GSM/CDMA, 2G, 3G, and 4G.

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FacetPhone IP PBX Phone System Version 5 Announced

FacetCorp announces a number of important new features in FacetPhone. With the release of FacetPhone V5, a complete conference bridging capability has been added. Version 5 also includes support for most SIP trunking and VoIP services, as well as support for the popular Cisco 7940 IP phone. FacetPhone V5 now includes comprehensive call detail records in the standard MySQL format along with a MySQL database implementation, provides enhanced management for multi-location environments, and adds multi-zone paging to IP phones, as well as other significant IVR enhancements. FacetPhone's new conference bridging feature allows customers to easily manage their own multi-party conference calls eliminating the cost of paying an outside conference bridging service. By adding support for SIP trunking and VoIP services, customers now have more low cost options for their telephone service, whether with SIP trunking, voice PRI T1, flex or dynamic T1, or traditional analog CO lines. The FacetPhone IP PBX was already an ideal communications solution for companies with multiple office locations and for those with teleworkers. FacetPhone V5 extends those capabilities by keeping all FacetPhone PBX servers on the wide area network continuously and completely synchronized for configuration files, voice mail, recordings, call detail records, instant messaging logs and presence management status changes. In addition, the management mechanism for server control transition from one location to another has been streamlined and simplified. The FacetPhone flexible and powerful IVR system has been significantly expanded to make employees more readily available. Facetphone IP-PBX users now may optionally let callers decide if they want to ring through to their cell phone or even to the paging system to reach them more quickly. And the paging system has been enhanced to include group paging, similar to zone paging except the paging messages may be delivered to many easily configurable destinations such as a specific set of IP phones, a set of one or more email addresses (delivered as a WAV file), or as an outbound phone call to one or more external phone numbers. The page messages can be newly recorded on-the-fly by a caller, or they may be "canned" prerecorded messages for certain situations. FacetPhone V5 includes several new features for call center and contact center customers. All the FacetPhone IP PBX call detail records are now stored in the standard MySQL format, making it easy to customize reports and adding 3rd party report writing availability. Also new to FacetPhone V5 are two ACD (automatic call distribution) group features. Call center supervisors and managers may now select a fixed agent order for call handling, and they may start and stop recording on-the-fly, even while monitoring a call. For outbound calls, customers may specify the outbound callerID phone number and name either by user or by trunk group, controlling what the call recipient sees for outbound call campaigns. Parked Call in Calls List Another productivity enhancement included with FacetPhone V5 is the optional Parked Call Popup feature. When a call is parked, FacetPhone can automatically pop up a window on the computer screen of the person who parked the call giving them the option to add a note to that call on the FacetPhone graphical user interface. This note then shows up on the Calls List that everyone with permission can see. Also in the area of productivity, users listening to their voice mail messages from a telephone now have the option to go backward (pressing *) or forward (#) 4 seconds at a time or they can pause the message playback by pressing 0. This is ideal for capturing a phone number someone has left in VM for a return call. And with FacetPhone V5, users have the option of having a "missed calls" message delivered to their voice mail box with the callerID information. There is no charge for existing FacetPhone IP PBX customers who are under warranty or software maintenance to upgrade to Version 5. Customers not under maintenance or warranty may upgrade from Version 4 to Version 5 for $75 per port. Prospective new customers should contact FacetCorp for pricing, delivery and other information.