ICC Worldwide Expands European VoIP Call Handling Capabilities

ICC Worldwide has implemented a major upgrade to its VoIP call traffic handling capabilities. The firm now has three European VoIP Point Of Presence sites located in Milan, Amsterdam, and London. At the Milan site, ICC has recently installed its own DIGITALK Intelligent Switch and Data Server. This action dramatically expands the firm's call handling capacity and overall network reliability. The centrally managed system also enables highly effective network utilization, ensuring the preferential use of capacity to route traffic in a way that is most cost effective for international calling destinations. This allows ICC to efficiently pass savings on to customers, thus ensuring the firm is able to provide the best possible value to its VoIP services subscribers. Rich Lauer, ICC's President & CEO explained, "ICC has made a substantial investment in our call processing infrastructure. These recent upgrades dramatically expand the amount of call traffic our network can handle. At the same time, system reliability and uptime is measurably improved. The installation of our own switch in Milan also gives ICC complete control over management of our network and the technical operation of our business. We are no longer dependent on contractors or third parties to provide these services." Lauer went on to say, "In the coming weeks we expect to announce a number of significant developments to our existing business. As such, the recent upgrades to capacity and system reliability will soon prove critical to ICC's ability to continue expanding and competently respond to these evolving business opportunities."

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